YOUR ADMINISTRATIVE & SCHEDULING TEAM
Ryann & Cindy, pictured to the left, will likely be one of the first Team Members you visit with. They can answer a lot of questions about our company, our programs & services, our Team Members, most policy questions, and will be the best ones to answer questions about our scheduling and workflow processes. In the rare case were to occur where they couldn’t answer your question, they’re always happy to direct you to the team member who would be most likely to do so.
Both Ryann & Cindy are both very good at listening to our clients and helping in anyway possible. They excel at listening to the information our clients share with them about why they’re contacting us. In turn, they use that information to schedule a visit for you with the Technician who is most likely best suited to be of the most help.
Just about the only thing we’re not so good at, so we simply but politely avoid it, is to provide quotes over the phone for easy, quick, complicated, confusing, etc. issues a client or non-client may be experiencing. We hope you understand. We’d not ask Matt, our Irrigation Service Director, to reset our mapping program via a GIS application; along those same lines, we don’t ask Admin Team Members to give quotes for jobs without a trained & experienced technician reviewing the issue first.
Rest assured though, Ryann & Cindy will be thrilled to answer any type of question you may have. They’ll be thrilled to hear from you soon.
Scott Jarred & Brian Shoffner, pictured to the left, can best be reached throughout the day via email. Often they’re out of the office or unavailable right when you may be trying to reach them, but they both return emails and voicemails at their first chance.
Scott continues to visit the home of and meet every potential new irrigation install estimate we provide. He also designs each new irrigation installation system we install and works with his INstall Crew Chief to oversee quality.
Brian spends the majority of his time organizing data, configuring information systems, administering the database of clients, and communicates daily with the other directors of their team’s weekly performance. He works with Ryann & Cindy to help make their scheduling processes smoother for our clients, as well as them personally.
Both are busy, but both absolutely love to visit with customers. Give either of them a call or drop an email anytime!
ONE TOUCH COMMUNICATION WITH THE ADMIN & SCHEDULING TEAM
We want to communicate via whichever method is most convenient for you, our client.
Reach us easily with One Touch by clicking on the box containing your preferred communication method. It may take us a bit to reply, but by doing so you know you’re on our list of return email, texts, social messaging, or phone calls.