Lawn Sprinkler Contact Us – The Lawn & Sprinkler Guys

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Effective & Prompt Communication Is A Value We Strongly Believe In

We believe in its importance so much that we diversify the methods in which we’re available for contact by our customers. We utilize a cloud-based voice message management system that downloads & transcribes the voice messages left for us by customers and routes them via email to the appropriate team member. We listen to every voice message we receive and do our very best to reply within one business day.

During irrigation system activation (early spring) and winterization (middle October) seasons, our call volume is very high; during these few weeks, it may take us a day or two to reply to voice voicemails. During those times, digital communication tends to be more efficient because we can reply during non-business hours.

Want to Contact Us About Scheduling an Estimate or Service Visit?

A) Text our Scheduling Team at 816-741-7101

B) Send an Online Work Request by logging into our Secure Online Client Portal

C) Call Our Parkville Office at 816-741-7101 and select option 0: ‘Scheduling Department’

Want to Communicate With a Specific Team Member?

A) Visit our About Us page to locate the Team Member’s email address, it should be right under their photo

B) Call Our Parkville Office at 816-741-7101 and Select the Prompt: ‘Dial By Name’

Our Administrative Office Is Located In Parkville Just Off The Historic Downtown Square

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Sherri Stechmann

20:18 29 Oct 20

Cindy is wonderful to work with! VERY IMPRESSED, appointment was reasonable, texting OR telephone is set up for... communication! You can get on their schedule to be called for spring without having to worry about anything. Thanks guys!read more

Jonathan Bowyer

21:12 21 Oct 20

We’ve used the Lawn and Sprinkler team since we moved into our house and had an irrigation system installed several... years ago. They worked with us on the initial installation, and recently added onto the system due to some landscaping improvements. In addition to the irrigation system, we use their weed/feed services and have them aerate and overseed each fall. Our lawn looks great because of their services!read more

Mark Connelly

20:06 05 Oct 20

Pros: nice workers, showed up on time, at least returned a call about concerns mentioned belowCons: charged double... what I had signed off as agreeing to for an irrigation repair and did not communicate at any time that it was going to be more than the original estimate until charging us for that amount (charged double for labor due to bringing two people). Had they actually told me it was going to be double what they had originally estimated (or that they were going to charge $200/hour for labor), I at least then could have decided to get a second opinion. Cost was $104 for initial trip/diagnosis ($80 labor), and $638 for second trip ($550 labor).read more

Brian Shoffner

05:40 28 Aug 20

The Lawn & Sprinkler Guys installed a 6 zone lawn sprinkler system in my yard in May, 2015. I absolutely love it! My... grass is thick, green, and healthy. The price was great, the install took them a day and a half, and their staff was very communicative and super friendly. Can't recommend them highly enough!read more

John Wurm

21:34 19 Aug 20

This company has done my sprinklers, lawn maintenance, drainage and landscaping over the past couple of years and I... couldn’t be happier. They all do a great job, are professional, and just straight up honest and good people. I highly recommend this company.read more

Rondale Dunn

16:08 19 Aug 20

Great company and customer service. Cindy in the front office is simply amazing! Highly recommend.

Sean Cummings

21:39 09 Aug 20

I didn’t use this company, but they ended up cutting my cable line. I asked the gentleman why they didn’t Come over... to just inquire about it and he said some people don’t like that...talked to the owner, supposedly, and he didn’t seam to care at all about cutting the cord. He said that I would have to handle that, making it seam like it was my fault or problem. I’ve spent the better part of my weekend trying to get this back up and running, which is never a fun thing when it’s not your fault. Moreover, me and my wife both work healthcare so internet is vital to us as it would be to most families. I don’t like writing this kind of stuff but when it comes to this kind of unprofessionalism and manner people should know this company just doesn’t care.read more

Andy Schuttler

00:15 14 Jun 20

Polite and professional administrative staff. Quality of work is very dependent on the tech working with you. We’ve... had great experiences, with we’ve also had techs come on the wrong day, there have been times techs weren’t able to fix and issue without help from someone else, and we’ve had late arrivals/last minute cancellations.read more

Robert and Tamara Edmondson

22:43 04 Jun 20

The Lawn and Sprinkler Guys of Kansas City are no joke. They came out and did my sprinkler system and downspouts in 3... days with great gusto! They wore masked for my little one and we really approached that!read more

Cheri Mattina

21:39 02 Jan 20

I called and made an appointment to get my sprinklers winterized. He came out in less than a week. Very nice and... didn’t take him long to do it. I will for sure do business with them again.read more

Thomas Mathews

21:57 02 Dec 19

A great family and professional service company. They service my lawn sprinklers and now all my lawn fertilizer issues.... It will be hard to find a better and more professional company. T. Mathewsread more

Gene Schreiner

22:30 11 Nov 19

I'm concerned that I will have problems with my sprinklers next spring since two of the 7 zones would not open. So if... there was water in those zones it did not get blown out. Also, for the 5 zones that we did get some air to come out very little water came out. Only a small mist on 3 of the zones and 2 no water mist or water came out. There was just the sound of air on those 2 zones. So in summary - two zones did not open to be blown out. Two zones only air came out. 3 zones water mist and air came out. I hope there is not water still in there that was frozen or that will freeze?read more

Matthew Thompson

15:53 20 Sep 19

Fast and professional service for a reasonable price. We had a pipe burst in our yard's sprinkler system and they were... able to come out and fix it in no time. We will definitely be using them for our yard services again.read more

Curt Cole

18:18 09 Aug 19

These guys are the best. They were really busy this summer (a good thing!) so we had to wait a bit to get the... sprinkler installation done, but their crew just finished yesterday and they were superb. It's all about experience, and these guys knew what they were doing. Scott, the owner, and Brian in the office are great too. Thanks!read more

A McReynolds

22:10 31 Aug 17

All these years, working with many companies, going to many places, and I have never once filled out a negative review... online. Usually, I just take it for what it is, and make a personal choice to not use the company again. I am not a fan of giving negative reviews when it isn't necessary. However, this company has been nothing but trouble working with. I had them open my sprinkler system/check the back flow and they did not properly let the city of Olathe know, so my sprinkler was tagged and shut down by the city of Olathe. When I contacted L&S to let them know, the lady (I will not name drop on anyone personally, due to personal privacy) that answers their phone ARGUED with me and blamed the city of olathe saying it was their system. THE CITY OF OLATHE HAD TO CALL THEM to get the information and basically forced them to take care of the issue. Since I was going along thinking everything was fine before the city shut down my sprinkler, I wanted to do some of their lawn packages. Whatever they put on for their "weed killer" doesn't actually work. Keep in mind THEY STOPPED COMMUNICATING WITH ME and NEVER GOT BACK WITH ME after the city contacted them, they later had a lawyer send me a letter forcing payment of they would take me to court. When I attempted to contact the law office, I never got them to answer my call or call me back. I just paid the bill of about $150 to them personally, but completely did it against my will and to just be done. Personally, I don't feel like I owed this company anything at all. The one thing they will get from me is anytime anyone asks, whether on a public forum or personally, regardless if they even ask about Lawn & Sprinkler Guys specifically, I will inform them to RUN...RUN AS FAR AWAY AS YOU CAN. They will screw you over and then threaten legal action. If you screw up, and a customer suffers the consequences, you should at least call and apologize, but oh, no. All I got was, "well, the city said they would call you, I didn't feel it was necessary". IF A CUSTOMERS SERVICE IS SHUT OFF AND ITS NOT THEIR FAULT, YEA, ITS NECESSARY THAT YOU CALL. After all, who even knows if I actually needed a new black flow or not anyway at this point anyway, which mind you, was paid on the spot after job completion!!!!!!!!UPDATE: was offered to speak to the owner by the secretary (I never asked to), of course he wasn't available & was on the other line "giving a quote". Was told he would call an after his phone call. Never received that call, either. They got what they wanted after a threatening letter...my money. I could care less if I hear from them at this point. Just thought i would let everyone know that the terrible service continues. DON'T OFFER SOMETHING YOU CAN'T DELIVER.read more

Visits Are Scheduled Weekdays Between 8:00AM To 5:00PM

Saturday Visits Only Available During System Activation & Winterization Seasons